I’ve signed up – now what can I expect?
Welcome! Now that you are part of your new team, we will help you settle in and get the most out of your time with us.
Your first month: As we’re just getting to know each other, we want to make sure that this is a perfect fit for everyone. Therefore, your first month will be billed at only 50% of the price! This allows both you and the coach to make sure that you are happy before progressing further - this discount can only be applied once per person.
Team WhatsApp: You will have constant access to your coach to ask questions outside of sessions and be guided along your climbing journey.
Weekly Sessions: Using your membership, you will be able to book onto weekly sessions. You will be sent a booking link to your email prior to the session.To ensure you are covered by our insurance and that our coaches can accurately monitor attendance, you must be booked onto each individual session in order to climb with us. A private link to book onto each session will be sent to you via email and whatsapp by your team's lead coach.
Team Uniforms: Please let your coach know about your size requirements at your first session, and we’ll aim to get the uniform to you within your first month on the team.
Personalised Training Plan: If your package includes a training plan, feel free to have a chat to your coach about your goals. At the same time, the coach will spend your first few sessions fully assessing your climbing to be able to create the perfect plan for you. We always aim to send you this plan to you within your first month on the team.
Climbing Team Socials: These run on the second Friday of every month and are hosted by a selection of our coaches at different venues. You’ll be invited to join every month to meet the other teams, play some fun climbing games and win prizes!